Helping companies build Organizational Cultures based on values and performance

Ann Rhoades

PRES (Person Responsible for Extraordinary Service)

As PRES and founder of People Ink, Ann Rhoades provides the inspiration and strategic direction for creating values-centric cultures for our clients. An experienced Human Resources expert, she is known for creating corporate cultures based on values, customer service excellence, and employee engagement. Prior to founding People Ink Ann served as the Chief People Officer of Southwest Airlines, Promus Hotel Company (Doubletree Hotel, Homewood Suites, Embassy Suites, and Hampton Inn brands), and JetBlue Airways.

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Highlights:

Current Boards of Directors: JetBlue Airways, P.F. Chang's China Bistro, Anderson School of Business at the University of New Mexico, Accion New Mexico

Board Chair, Safer New Mexico Now, Executive Council for Brigham and Women's Hospital at Harvard Medical School

Co-founder and CEO of CareLeaders, LLC

Speaker: Washington Speakers Bureau

MBA in Management, University of New Mexico

Julie Brown

VP (Visionary of People)

Julie is an innovative and strategic Human Resources professional with over 19 years of generalist and specialist experience. She has worked in a variety of industries such as hospitality, health care, environmental, airlines and food ingredients for organizations like Marriott Hotels, Doubletree Hotels, JetBlue Airways, Safety Kleen and Solae (a division of DuPont). Her background includes single, multi-site, and international HR management as well as acquisitions, mergers, joint ventures, turnaround and start-up companies. Julie is regarded as a strategic business partner successful at aligning organizational values and people processes to meet business objectives.

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Highlights:

Designed and implemented Technology Career Progression & Fellow Program for Solae (DuPont)

Six Sigma trained

Member of SHRM and Employment Managers Association

BS from Southeast Missouri State University

Masters degree from Lindenwood University

Delise Crimmins

VP (Visionary of People)

Delise Crimmins creates exceptional corporate cultures by using her experience as a Human Resources professional for over 20 years. Having held both positions of Training Manager and Human Resources Director, Delise has extensive experience in leadership and employee development, new hire on-boarding, recruiting, and creating successful corporate cultures. She has successfully shared her expertise with companies across the U.S., Mexico, Panama, Chile, Switzerland, and Canada. Her success rests in her deep belief that all organizations can create winning cultures!

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Highlights:

Former Training Manager for Southwest Airlines

Customizes and conducts values-based leadership training

Mediator for Dallas County Juvenile Department

Literacy instructor for Texas penal system

BA, University of Texas

Linde Harned

VP (Visionary of People)

A seasoned HR professional, Linde Harned is an expert in designing values -based Total Rewards programs that support key business strategies. For over 30 years she has worked in and consulted to Fortune 500 companies to design and implement innovative benefits, rewards and recognition programs that create a competitive advantage. Linde has broad industry experience in financial services,

consumer products manufacturing, and service/retail. She believes that organizations can improve employee engagement, performance, and retention by focusing on

cost-effective rewards programs that are supported by creative communication solutions.

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Highlights:

Designed and implemented Total Rewards strategy for JetBlue Airways

Headed Comp & Benefits function for Doubletree Hotels

Managed HR process for multi billion dollar M&A transactions

Instructor for WorldatWork (formerly ACA) seminars

Member of SHRM

Big Brothers Big Sisters Advisory Board

BA, University of Arkansas, MBA, University of Phoenix

Shannon Mick

VP (Visionary of People)

Shannon Mick is a multi-functional dynamic Human Resource executive with over 20 years of experience in turn-around organizations in health care, education, retail, government, banking, Native American tribal government, and gaming enterprises. She has driven change by re-designing the nature of work for all HR processes and programs. Shannon is passionate about the people and aligning decisions to the company's values. She has led and facilitated HR to be service-oriented, strategic partners, and drivers of quality and fun work environments.

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Highlights:

Lecturer for the University of New Mexico

Trainer of Human Resource programs for NAHRA

Vice Chair of New Mexico Central Credit Union

Certified Compensation Professional for WorldatWork

Member of SHRM, NAHRA, World at Work, NAFE

Graduate of Executive Leadership program at Stanford University

BA from University of New Mexico

MBA from University Southern California

Sherry Roberts

MOP (Manager of People)

As manager of the People Ink office, Sherry Roberts keeps things organized and running smoothly for the entire team. With a background in Human Resources, customer service and accounting, Sherry joined People Ink after taking time out to raise two sons. A move back to New Mexico reunited Sherry with Ann Rhoades, after working with her 25 years ago. A master at multi-tasking, she handles everything from client relations, the team calendar, finances, and making lots of travel arrangements. When you call the People Ink office, you will most likely get Sherry's cheerful voice!

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Highlights:

Studied business, accounting, and banking at the University of New Mexico and Central New Mexico Community College

Has been singing since high school in school and church choirs

Performed and sang in the Sante Fe Little Theatre

Sang with University of New Mexico Concert Choir

Enjoys her two sons and gardening

Grant Spoon

Chief Geek

Grant Spoon manages on-line marketing strategies and special projects for People Ink. He is an experienced financial manager with over 20 years of experience in cost accounting, general accounting, and financial analysis focused in inventory control, cost analysis, ledger reconciliation, and process improvement. He specializes in planning, implementing and trouble-shooting enterprise-wide financial system conversions and upgrades.

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Highlights:

Enjoys golf, running, and outdoor activities

Retired competitive bicycle racer

VP of Performance Solutions, Inc.

BA  in Accounting from George Washington University

People Ink’s technology guy

Gayle Watson

VP (Visionary of People)

Gayle Watson specializes in designing corporate enterprise-wide learning systems, corporate universities, and leadership development programs. Her passion is aligning values, leadership, human capital assets, and competency-based performance management to create high performing teams. She has over 30 years experience working in and consulting to numerous U.S. and international companies including those in financial services, technology, customer call/contact center, health care, sales and service companies, and nonprofit organizations

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Highlights:

Avid Golfer

Founder and President, Performance Solutions, Inc.

Former Chief Learning Officer, Bank One, Texas (now JP Morgan Chase)

Author of several leadership publications

Board Chair-elect, Center for Women's Business Research

Member ASTD, SHRM, and NAWBO

BS in Organizational Psychology, Southern Methodist University

Shelley Wells

VP (Visionary of People)

Shelley is a multi-talented and innovative Human Resources professional with over 25 years of generalist experience in all aspects of Human Resources, including mergers, acquisitions, and start-up companies at the unit, regional, and corporate level. She has also consulted in and with both US and International companies at an executive level. For the past three years, she has been working in the healthcare arena. Shelley has the innate ability to instill FUN in the workplace without sacrificing quality and/or strategic business objectives.

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Highlights:

Current Boards of Directors: JetBlue Airways, P.F. Chang's China Bistro, Anderson School of Business at the University of New Mexico, Accion New Mexico

Board Chair, Safer New Mexico Now, Executive Council for Brigham and Women's Hospital at Harvard Medical School

Co-founder and CEO of CareLeaders, LLC

Speaker: Washington Speakers Bureau

MBA in Management, University of New Mexico

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The Company

We help companies create legacy cultures that treat people fairly, build loyalty, and produce solid profitability.

With creativity, humor, and fun, People Ink encourages leaders to throw away the rule book and develop a sustaining company culture that believes in people's ability to accomplish the extraordinary, thereby giving them the authority to succeed.

Founded by Ann Rhoades, who spent her career building people-centric organizations such as Southwest Airlines, JetBlue, and Doubletree Hotels, People Ink helps leaders to build legendary people-centric cultures based on core values.

Who We Are

We are experienced culture creators who believe

* You cannot force culture you can only create environment *

• Traditional Human Resources
• Conformists
• Enforcers
• "Rule Makers"
• Inside-the-Box Thinkers
• Command and Control Freaks
• The "Inc." in a big Company

Highlights:

Held both operational and HR management positions with Doubletree Hotels

Designed and implemented recruiting strategies for JetBlue Airways

Creator of the People Ink PeoplePix™

Behavioral/Values Based Hiring Model

Isproficient in both French and Spanish

Traveled extensively - UK, France, Israel, Hong Kong, Germany, Switzerland, Ireland, Belgium, Mexico & Canada

BA in Business Management, University of Phoenix

The People

Meet the People Ink team:

We have a wide range of experience in several industries including airlines, technology, health care, financial services, customer service, and hospitality. Although we have all grown up to become professionals, we are never far from the creativity of our youth.