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I recently had the opportunity to look back at the progress made by one of our clients, Community Coffee Company. They began their culture transformation in 2012 with the help of People Ink. At that time, Community Coffee Company reviewed their core Values and developed a Values Blueprint® by defining the Values and Behaviors for all employees going forward.
A high-performing culture doesn’t just happen. It can’t be forced into being through willpower. But a values-based culture can become an inevitability if you create the right environment to foster it. We have found that
By Micah Solomon, a customer service speaker, customer service consultant, author and entrepreneur. His latest book is High-Tech, High-Touch Customer Service. A strong, customer-centered corporate culture is a business advantage that will serve you for
Instilling values requires more than writing on the wall. by Ann Rhoades Just by looking at the behavior of leaders, you can tell what the values of a company really are. And all too often,
Values Based Leadership and Cultures Based Upon Values is now apparently Hot. A recent online article by The Economist Magazine reports that Walmart is trying to instill a “Values-Based” organizational culture. Congratulations. If you need
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