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How did JetBlue Airways, win the J.D. Power award for highest customer satisfaction for 13 years? How did they build the right culture to revolutionize an industry? Jet Blue’s former EVP of People, Ann Rhoades, shows you how. Empower Employees, Lead by Example, and Bury Your Competition.
I recently had the opportunity to look back at the progress made by one of our clients, Community Coffee Company. They began their culture transformation in 2012 with the help of People Ink. At that time, Community Coffee Company reviewed their core Values and developed a Values Blueprint® by defining the Values and Behaviors for all employees going forward.
Companies who are living their values and exemplifying the concept of a high performing people-centric culture deserve recognition. They serve as an example to model, learn from, and even envy. Today’s company focus in on
Congratulations jet Blue on another customer service award. Below is a June 13th letter from David Barger of JetBlue Airways informing crew members of the eighth consecutive J.D. Powers award for highest customer satisfaction. JetBlue
Can lava lamps and beanbags REALLY inspire innovation? This is a guest post by Kursty Groves of EnviableWorkPlace.com (visit their site to read more interesting articles on workplace culture, design, creativity) News travels fast when
Congratulations on the culture award for most ethical companies. We are very pleased that one of our former clients is being recognized among the top companies in the world. 🙂 What follows is a letter
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