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Ann Rhoades

Manage People at the Speed of Change

How did JetBlue Airways, win the J.D. Power award for highest customer satisfaction for 13 years? How did they build the right culture to revolutionize an industry? Jet Blue’s former EVP of People, Ann Rhoades, shows you how. Empower Employees, Lead by Example, and Bury Your Competition.

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Best Companies

Values-Based Recruiting at Community Coffee Company

I recently had the opportunity to look back at the progress made by one of our clients, Community Coffee Company. They began their culture transformation in 2012 with the help of People Ink. At that time, Community Coffee Company reviewed their core Values and developed a Values Blueprint® by defining the Values and Behaviors for all employees going forward.

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The Built on Values System

  • Our 5 step model.
  • The role of leadership.
  • Using values in hiring, rewards, branding.

 

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