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Managing a remote workforce video blog with Ann Rhoades and Gayle Watson. Critical success factors in the new world of remote work.
Peopleink is pleased to announce the launch of an online certificate program based on the popular Built on Values® Culture System. We have successfully used this systematic approach to creating a high performance values based culture
These new core values guide my company’s team. They drive our mission to make IT simple and keep us focused on our vision to ensure that everyone we interact with is better off than they were before and that they love (or, at least, don’t hate) technology.
The short answer is, we need to make the business case and have a conversation about the value of culture. Not only is managing culture the right thing to do for retaining and attracting employees, it is good for business.
A great example of a leader who understands why a strong people culture is so important and how to go about building it. Dr. Williams shares the beginning of their journey at UNT Health Science Center in this video.
How did JetBlue Airways, win the J.D. Power award for highest customer satisfaction for 13 years? How did they build the right culture to revolutionize an industry? Jet Blue’s former EVP of People, Ann Rhoades, shows you how. Empower Employees, Lead by Example, and Bury Your Competition.
One of People Ink’s Six Principles to Creating Culture is: You are on the Outside What You are on the Inside…No Debate! In other words, your customers’ experience will only be as good as your employees’ experience.
Few customer service experiences stand out as memorable. One that does is from an AT&T mobile store in Texas. Lots of companies provide good customer service. But creating a Wow customer experience generally requires more than just a “hello, how I can help you today”.
I recently had the opportunity to look back at the progress made by one of our clients, Community Coffee Company. They began their culture transformation in 2012 with the help of People Ink. At that time, Community Coffee Company reviewed their core Values and developed a Values Blueprint® by defining the Values and Behaviors for all employees going forward.
Is your workplace culture a competitive advantage? If not, why not? Workplace Culture Affects Company Performance We typically hear about organizational culture in Human Resources circles or in the news when big headlines hit. But
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